Delivery & Pickup Frequently Asked Questions

Our delivery team operates:

🕐 6:00 am – 9:00 pm, 7 days a week

Standard delivery rates start at $50.

Delivery fees depend on:

• Distance
• Order size
• Timing
• Venue accessibility

After-hours delivery or midnight pickup is available upon request.

We proudly serve:

• Langley
• Surrey
• Vancouver
• Delta
• Richmond
• Burnaby
• New Westminster
• Abbotsford
• Maple Ridge
• Cloverdale
• Aldergrove
• White Rock
• And surrounding Lower Mainland areas

For locations outside these regions, please inquire for a custom quote.

• Delivery is to a ground-level or easily accessible drop-off point
• Our team does not carry items upstairs unless pre-arranged
• Setup/teardown is not included unless added as an additional service
• Venue/house must be accessible during scheduled delivery times

Residential deliveries:
The customer or representative must be present to receive items.

Venue deliveries:
A venue staff member/Customer must be available to accept the order.

Yes! Customer pickup is available. You can schedule your pickup and drop-off times at the time of booking. 

Absolutely! We can set up:

• Table settings
• Linens
• Glassware
• Buffet arrangements

Setup fees depend on order size and labor requirements.
Please request this service when submitting your quote.

Late returns will incur a late fee.
If you anticipate a delay, please inform us and we’ll try our best to accommodate.